Shipping Info

TOLL COURIER

Nirvana Health Products® preferred shipping option is to use Toll (door to door) courier service on orders. This is the most economical and fastest method of shipping to select.

*Customers will need to provide ‘authority to leave’ if delivery address is unattended. If not a $20 redelivery fee will be charged. The other option is to select Australia Post which your order will be redirected to your nearest Post Office if nobody is able to collect at address provided.

*Most deliveries will be next day delivery to metropolitan areas. Delivery times based on business days.

AUSTRALIA POST

Nirvana Health Products® also uses Australia Post for domestic and international orders. As you proceed through the shopping cart, the shipping rates will be calculated automatically for you based on your location.

*Estimated delivery times are based on Australia Post recommendations and are based on business days.

For more information regarding our shipping provider, please visit the Australia Post website: http://auspost.com.au/

ORDERS >5KG

Nirvana Health Products® preferred shipping option is to use TNT or Toll (door to door) courier service on orders placed over 5 kgs which is automatically selected. If you would prefer to use Australia Post service please specify in your order notes.

INTERNATIONAL

Customs in some cases delays delivery by a few days. This is not in our control. Please check with your Customs office to see if your country permits the shipment of the products you intend to order. If the package is seized by Customs for any reason we will be unable to issue a refund. If we receive the package back after being seized and the products are in good condition, we will credit you the product cost, but you are still responsible for the shipping charges.

Insurance option at checkout is recommended as Nirvana Health Products® are not held responsible for your parcel once it has been dispatched.